{"id":19,"date":"2026-09-22T04:19:10","date_gmt":"2026-09-22T04:19:10","guid":{"rendered":"https:\/\/pawpampering.com\/?page_id=19"},"modified":"2026-10-04T14:31:39","modified_gmt":"2026-10-04T14:31:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pawpampering.com\/en_ca\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

If your purchase is not right for you, we are here to help. Find your refund window below, then email us with your order number or the email address used to order.<\/strong><\/p>\n

Our digital guides come with 45 days, no questions asked. Physical products have a 45-Day Money-Back Guarantee from delivery. No return shipment is required.<\/p>\n

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Digital products<\/h2>\n

45 days, no questions asked.<\/strong><\/p>\n

This covers our digital guides and their included printables, including The Shedding Season Plan, The Hair Everywhere Else, The Smell Nobody Mentions and the Vet Prep Pack. If a guide does not tell you something useful about your own dog or your home, email support@pawpampering.com<\/a> within 45 days of buying and you get your money back in full.<\/p>\n

No explanation is required. We will process your requested refund without requiring an exchange or another purchase.<\/p>\n

What you need to send<\/h3>\n

The email address you ordered with, or your order number. That is it. Replying to your original receipt is the fastest way, because the order details are already attached to it.<\/p>\n

What happens then<\/h3>\n