{"id":3,"date":"2026-09-16T03:49:55","date_gmt":"2026-09-16T03:49:55","guid":{"rendered":"http:\/\/pawpampering.com\/?page_id=3"},"modified":"2026-09-30T08:28:15","modified_gmt":"2026-09-30T08:28:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pawpampering.com\/en_gb\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"has-large-font-size\"><strong>The short version: we collect what we need to send you your order and our emails, we never sell it, and you can ask us to see it or delete it at any time.<\/strong><\/p>\n<p>This page explains what personal information Paw Pampering collects, why, who else handles it, and what you can do about it. It covers pawpampering.com and the emails we send.<\/p>\n<p><em>Last updated: September 30, 2026<\/em><\/p>\n<h2>Who we are<\/h2>\n<p>Paw Pampering is operated by Leads and Traffic, LLC, 30 N Gould St, STE 66913, Sheridan, WY 82801, USA. For anything on this page, email <a href=\"mailto:support@pawpampering.com\">support@pawpampering.com<\/a>.<\/p>\n<h2>What we collect, and why<\/h2>\n<h3>When you buy something<\/h3>\n<p>Your name, email address and billing address. For physical products we also need your shipping address, and your phone number if you choose to give it. We use this to take payment, deliver your order, send receipts and download links, handle refunds, and keep the records the law requires for tax and accounting.<\/p>\n<p>We never see or store your full card number. Payments are handled by Stripe (see below).<\/p>\n<h3>When you use the coat quiz or food checker<\/h3>\n<p>The coat quiz and Pet Food Checker show results without asking for your name or email address. Using them does not sign you up for marketing emails. General website browsing and cookie information is described below.<\/p>\n<h3>When you request a free download or sign up for emails<\/h3>\n<p>We collect the details you enter in the form, such as your email address, to send the requested resource. Check the wording beside each form for any email subscription included with that signup. Marketing emails include an unsubscribe link.<\/p>\n<h3>When you use the Pet Hair Removal Finder<\/h3>\n<p>You can complete the finder and view, copy or print your result without giving us your email address. Your answers stay in the open page unless you ask us to email your result. If you request an email, we process your email address and answers to produce and send that one-time result through Brevo. This does not subscribe you to marketing.<\/p>\n<p>Measurement is a separate, optional choice. If you select \u201cAllow measurement,\u201d our own Quizinator tool records a random attempt identifier, question progress, result category, relevant onward clicks and email-send outcomes, including delivery, delay or failure when available. If a wording test is running, it also records which result-link wording was shown and whether it was clicked. Quizinator does not store your email address, full answers or raw IP address. Its attempt identifier stays in memory for the open page, rather than in a tracking cookie.<\/p>\n<p>You can select \u201cStop measurement\u201d on the open page to stop further measurement and request removal of that attempt. The finder continues to work when measurement is off. To limit email abuse, we temporarily keep keyed, unreadable versions of email addresses and IP addresses with request counts. Ordinary hosting and email-service logs are separate from Quizinator.<\/p>\n<h3>When you email us<\/h3>\n<p>Whatever you choose to tell us, so we can answer you.<\/p>\n<h3>Photo Coat Check<\/h3>\n<p>The Photo Coat Check has been retired and no longer accepts photo uploads. Its page now links to the guided coat quiz. If you previously used the photo checker and have a question about your information, email <a href=\"mailto:support@pawpampering.com\">support@pawpampering.com<\/a>.<\/p>\n<h3>When you browse the site<\/h3>\n<p>Like most websites, we collect technical information such as your browser type, device, the pages you visit, roughly where you are (country or city level, based on your IP address) and how you arrived. Some of this is collected with cookies. We use it to see which pages help people, fix problems and keep the site secure.<\/p>\n<h2>Cookies<\/h2>\n<p>Some cookies are needed for the site to work, for example to keep items in your cart and to let you check out. Others, such as analytics cookies, are optional. When you first visit, a banner lets you accept or refuse the optional ones, and you can change your choice at any time. Our <a href=\"https:\/\/pawpampering.com\/en_gb\/cookie-policy\/\">Cookie Policy<\/a> lists the cookies we use.<\/p>\n<h2>Who else handles your information<\/h2>\n<p>We don&#8217;t sell your personal information, and we don&#8217;t rent or trade our email list. We share it only with the companies that help us run the shop, and only as much as each one needs:<\/p>\n<ul>\n<li><strong>Stripe<\/strong> processes card payments. Your card details go straight to Stripe, not to us.<\/li>\n<li><strong>Hostinger<\/strong> hosts our website and our email, so your information is stored on their servers.<\/li>\n<li><strong>Brevo<\/strong> delivers transactional emails, including requested finder results, and processes recipient addresses, message contents and delivery information. Brevo sends delivery updates to our website so we can check whether a requested result reached the receiving mail server. See <a href=\"https:\/\/www.brevo.com\/legal\/privacypolicy\/\" rel=\"noopener\">Brevo\u2019s privacy policy<\/a>.<\/li>\n<li><strong>Our product suppliers<\/strong> receive your name, shipping address and, if you gave it, your phone number, so they can pack and ship physical orders to you. Our tools ship directly from the manufacturer, usually from China.<\/li>\n<li><strong>Google<\/strong> provides the analytics that show us how people use the site (Google Analytics, through Google&#8217;s Site Kit plugin). Google may also receive product and order information through Google for WooCommerce, which lists our products on Google.<\/li>\n<li><strong>Automattic (Akismet)<\/strong> checks comments and form entries for spam, which means those entries are sent to them to be checked.<\/li>\n<\/ul>\n<p>Our website also runs email-management and logging tools, WP Statistics and Quizinator. Keeping these tools on our website does not mean emails stay there: outgoing messages are sent through our delivery provider. Our current mail logging settings retain delivery metadata, and enable email open and link-click tracking where supported; stored message-body logging is off. An open or click signal is not reliable proof that a person read an email.<\/p>\n<p>We may also share information if the law requires it, to protect our rights or someone&#8217;s safety, or as part of a sale of the business. If the business is ever sold, this policy goes with your information.<\/p>\n<h2>How long we keep it<\/h2>\n<ul>\n<li><strong>Orders:<\/strong> as long as tax and accounting law requires, usually several years.<\/li>\n<li><strong>Email sign-ups:<\/strong> until you unsubscribe or ask us to delete them. After you unsubscribe we keep your email address on a do-not-send list, so we don&#8217;t email you again by mistake.<\/li>\n<li><strong>Emails you send us:<\/strong> as long as we need them to help you, then they&#8217;re deleted in the normal course of things.<\/li>\n<li><strong>Finder measurement:<\/strong> Quizinator attempts and associated delivery references are eligible for removal after 90 days by scheduled cleanup. Removal can be delayed if that scheduled task has not run. Email-abuse counters expire after one hour or one day, depending on the limit.<\/li>\n<li><strong>Email delivery records:<\/strong> website mail logs currently have no automatic expiry and remain until removed. Brevo handles its own delivery records under its service settings and policies. These records are separate from the 90-day Quizinator records. You can contact us about access or deletion.<\/li>\n<li><strong>Other analytics:<\/strong> according to the retention settings of the tools above.<\/li>\n<\/ul>\n<p>Copies may also stay in our website backups for a limited time before those backups are replaced.<\/p>\n<h2>Your choices and rights<\/h2>\n<p>Wherever you live, you can email <a href=\"mailto:support@pawpampering.com\">support@pawpampering.com<\/a> to:<\/p>\n<ul>\n<li>ask what information we hold about you and get a copy of it<\/li>\n<li>correct anything that&#8217;s wrong<\/li>\n<li>ask us to delete your information (we&#8217;ll delete everything we&#8217;re not legally required to keep, such as order records)<\/li>\n<li>unsubscribe from our emails (or just use the link at the bottom of any email)<\/li>\n<\/ul>\n<p>We&#8217;ll reply within 30 days, and we won&#8217;t charge you or treat you differently for asking. We may need to confirm the request came from you, usually by replying from the email address we have on file.<\/p>\n<h3>If you&#8217;re in the European Union or the United Kingdom<\/h3>\n<p>We use your information to fulfill your order (a contract with you), to meet our legal obligations, with your consent (for example for optional cookies and for marketing emails where your local law requires consent), and for our legitimate interests in running and improving the shop. You can withdraw consent at any time. You also have the right to object to or restrict how we use your information, to move it to another company, and to complain to your local data protection authority.<\/p>\n<p>We are based in the United States. Information may also be processed in countries where our hosting, payment, email and other service providers operate, under their applicable safeguards and policies.<\/p>\n<h3>If you&#8217;re in California or another US state with a privacy law<\/h3>\n<p>You have the rights listed above. We don&#8217;t sell your personal information. If you want to opt out of any sharing of your information for advertising, refuse the optional cookies in the banner or email us, and we&#8217;ll honor it.<\/p>\n<h2>Children<\/h2>\n<p>This site is for adults. We don&#8217;t knowingly collect information from anyone under 16. If you think a child has given us their details, email us and we&#8217;ll delete them.<\/p>\n<h2>Security<\/h2>\n<p>The site uses encrypted (HTTPS) connections, card payments go through Stripe, and access to our systems is limited. No system is perfectly secure, but we take reasonable care, and if a breach ever affected you we would tell you as the law requires.<\/p>\n<h2>Changes to this policy<\/h2>\n<p>If we change how we handle your information, we&#8217;ll update this page and the date at the top. If a change is significant, we&#8217;ll email the people it affects.<\/p>\n<h2>Questions<\/h2>\n<p>Email <a href=\"mailto:support@pawpampering.com\">support@pawpampering.com<\/a>. A real person reads it.<\/p>\n<p class=\"has-small-font-size\"><em>Paw Pampering is operated by Leads and Traffic, LLC, 30 N Gould St, STE 66913, Sheridan, WY 82801, USA.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>The short version: we collect what we need to send you your order and our emails, we never sell it, and you can ask us to see it or delete it at any time. This page explains what personal information Paw Pampering collects, why, who else handles it, and what you can do about it. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"bwfblock_default_font":"","order-bump-settings":[],"_wpfnl_thankyou_order_overview":"on","_wpfnl_thankyou_order_details":"on","_wpfnl_thankyou_billing_details":"on","_wpfnl_thankyou_shipping_details":"on","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":5,"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":801,"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/pages\/3\/revisions\/801"}],"wp:attachment":[{"href":"https:\/\/pawpampering.com\/en_gb\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}